Lash Fill Policy

Fair on your eyes, your wallet and our stylists

Generally a person can shed 1 to 5 lashes each day. That’s around 20% every two weeks and 40-60% in a month. We are beholden therefore to your natural shedding cycle as we attach our lash extensions to your natural lashes. Our stylists are amazing but there is only so much they can do with your remaining lashes and in the time allotted for a 30 or 60 minute appointment. We encourage our clients therefore to build a regular lash fill cadence as per our Lash Fill Policy of days between lash fills to ensure that they know what to expect from us when they book in terms of required lash fill time and expected costs.

Glow Up Studio Lash Fill Policy - Based on days between lash fills

Booking requirements:

  • A 30 mins lash fill appointment cannot be booked after 11-days or more has passed since your last lash fill.

  • Clients must have 20 or more lashes per eye for the appointment to be considered a lash fill.

  • If less than half (50%) of your lash extensions remain (per eye), a Week 3, 75 minute appointment will be required.

  • If less than 1/3rd (33%) of your lash extensions remain (per eye), a new Full Set will be required.

  • When you call to book an appointment, our reception staff will review your history and advise you on which type of lash fill appointment will be required based on our Lash Fill Policy.

  • Should you book online and we notice the gap is too long between lash fills to be able to deliver the high level of quality we adhere to, we will call you to adjust the appointment accordingly as per our Lash Fill Policy.

  • Should you be a first time client with existing lash extensions from a different salon that you are hoping to extend the life of before transitioning to ours over time, a 60 min appointment will be required to assess your remaining lashes and complete a lash fill. An Extra lashes fee may be required.

Effective Date: July 2024