Preparing for your appointment

Prep for Lash Extensions, Lifts & Laminations

  • For Full Set appointments, ensure that all previous lash extensions have been removed. Full Sets are only applied to fresh, clean lashes. There will be a charge for removal if required.

  • For Lash Lifts, ensure that all previous lash extensions have been removed if applicable. Lash Lifts are only applied to fresh, clean lashes. There will be a charge for removal and for cleaning the lashes ahead of the lift if required.

  • Avoid using waterproof or oil-based mascara/brow makeup for 2-3 days before your visit. Mascara and brow makeup can have an adverse effect on the extensions adhering and on the lift and lamination process working.

  • Remove all eye makeup before arriving for your appointment. A lash clean will need to be added to service if there is too much mascara on the lashes. Lash Extensions cannot adhere well if the lashes are not clean and a Lash Lift will not perform as well also if the lashes are not clean.

  • Avoid using using any OIL BASED creams, makeup removers, lotions, sunscreens or cleansers on or near the eyelashes and brows before and after your appointment.

  • Please do not pre-curl your natural lashes or wear any mascara for your appointment

Arrival

When you arrive for your first visit there will be a small form to complete before we introduce you to your stylist. Each stylist works in a private station appointed with a comfortable and cushioned massage table and soft blankets. Lie back and enjoy your time with us.

Time

Our stylists are experts and artists. To ensure you love the final product, expect to spend 1.5 to 2.5 hours with us on your first visit for extensions and 1 hour for lifts and brow laminations. Permanent Makeup appointments can vary from 1 to 6 hours depending on the service. This gives us sufficient time to discuss your preferences, choose the right style, complete the service and discuss aftercare with you. For extensions, if we need to remove any existing extensions we may need a little more time. Please let us know the state of your existing lashes when you book your appointment.

Choice

For lash extensions, we provide a variety of options from natural looking to those that are more uplifting and full volumed. Your stylist can help you decide which would be the most appropriate. Learn more about our lash varieties here.

Extras

We can take care of many of your facial beauty services. Many of our stylists are trained and licensed in a number of treatments so they can provide the full service for you.